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Frequently Asked Questions

  • What insurances does Diare Dermatology accept?
    We accept United Healthcare, United Healthcare Community, Medicaid, Medicare, all Horizon, including Horizon NJ Health and all Blue Cross Blue Shield insurance holders. If your insurance is not listed, our out-of-pocket cost for new patients is $180.00 and follow-up visits are $180.00.
  • What form of payments does Diare Dermatology accept?
    Our office accepts: Cash, Debit and Credit Cards. Please note for any Credit Card usage, there is a 4.00% credit card fee, this does not apply to Debit Cards. Our office does not accept Personal Checks or Care Credit.
  • Where is the office located?
    We are located at 45 South Avenue West, Ste 102 Cranford NJ 07016, in the Cranford Medical Building, across the street from Walgreens. Parking is free.
  • I scheduled my appointment but I did not receive new patient paperwork. Can I fill it out in the office?
    All paperwork is sent to the email used to schedule the appointment. Please make sure your email is correct and you have access to it. If paperwork is not filled out upon your visit, you may fill it out in the office via your email.
  • What is the wait time like at Diare Dermatology?
    Our wait times do not exceed more than 5 minutes if you are on time for your appointment.
  • I’m running late for my appointment. Do I have to reschedule?
    We offer a grace period of 10 minutes. After 10 minutes, please reschedule your appointment. Please remember that patients who come in on time to their assigned appointments will be seen first, and your wait time can exceed 30 minutes to 1 hour.
  • Do I have to pay my copay every time I come into the office?
    Copays are paid at the beginning of every visit deemed medical. This does not apply to cosmetic appointments or follow-up cosmetic appointments.
  • I missed my medical appointment. Will I be charged a no-show fee of $50.00?
    We understand life happens. As per policy, two no call, no show in one calendar year is acceptable. However, a $50.00 no-show fee must be paid after a third no-call, no-show before scheduling another appointment.
  • I missed my cosmetic appointment. Can my deposit be refunded?
    No. All deposits are non-refundable. You may reschedule twice per calendar year. Afterward, your deposit becomes invalid and a new deposit will need to be collected before booking further cosmetic appointments.
  • I need a refill on my medication. How can I get one?
    If you were seen within the last 3 months, please click here to contact office and list the medication needed or reach out in the messaging system on the portal. If you have not been seen within the past 3 months, please schedule an appointment.
  • How can I book an appointment?
    All appointments can be booked via our website. If you are an existing patient, access the portal through our website to book. If you are having difficulty, please call our office at 908.333.2636 and we will happily assist you.
  • I Would like to know the pricing of certain procedures. Where can I find this information?
    Some pricing may be available through consultation only. Please click here to send us your questions.
  • I received a bill, who can I speak to in regards to billing?"
    Please contact our billing department at 973-530-4224.
  • I just got the Mini Lift. I am very swollen and I feel pinching, pulling and tingling on one side. What is happening?"
    All these are common post-procedure and will soon fade away. Please contact the office if you are experiencing redness, warmth and tenderness near the insertion site.
  • I want a full-body exam to check my moles for skin cancer. Can this be done at the office?
    Unfortunately, we no longer screen for skin cancer. Please see a board-certified dermatologist.
  • I would like to have my cyst removed. Can this be done at the office?
    Diare Dermatology no longer removes cysts. Please see a board-certified dermatologist.
  • My insurance does not cover my medication. Can I have a prior authorization done?
    Prior Authorizations are ONLY done for Accutane. Please utilize GoodRx. If you need to purchase any medications out of pocket, ask about medications we hold in our office at a discounted rate.
  • I need to speak with the provider. How can I reach her?
    Please click here to utilize our contact form to send a message to our team, who will then contact our provider. Provider services are only available to existing patients. If you are a new patient, you must be seen in person first.
  • Are virtual visits still available?
    At this time, virtual visits are based on availability and limited to emergency situations only.
  • I speak Spanish. Can someone help me?
    We have a translator on site who is available to help. Please call the office at 908.663.1346.
  • Can I have someone in the room while I am getting my cosmetic procedure done?
    Due to safety and sterile reasons, we can not allow anyone besides the patient in the room. However, your family, friend or significant other may wait in our waiting room.
  • I purchased a product but I would like to exchange it or return it?
    All products are final sale. There are no exchanges or refunds.
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